Fleet & Family Support Office

Singapore’s Fleet & Family Support Office offers a wide variety of services for the Military, DoD, U.S. Contractors, and their dependents. This includes newcomers support and send off briefs for outgoing families. Life skills classes are offered on multiple topics. These are offered by our Work & Family Life Consultant. Sexual assault and prevention efforts are supported by the Sexual Assault Response Coordinator and Civilian Victim Advocate.  Unit Victim Advocates are on call 24/7 for any sexual assault emergencies at (+65) 9139-7015. Counseling and Family Advocacy services are offered which provide short term counseling and safety assessment. 24/7 support is available at (+65) 9833-9938.

Clinical Counseling
Singapore Area Coordinator's Fleet & Family Support Office (FFSO) offers marital, couple, family, and individual counseling services to service members, their family members, and DoD Civilians. These counseling services are confidential and free of charge. FFSO staff members are professional, licensed, and specifically trained providers.

Clinical counseling is problem-focused and brief with the emphasis placed on problems in daily living, such as difficulty adjusting to the military lifestyle or living OCONUS, relationships, parenting, grief, and/or other personal crises that can have a negative impact upon military readiness and family preparedness. Clinical counseling can help you restore balance to your life.

You do not need a referral from your command or TRICARE. Just call the FFSO to make an appointment.
 

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Family Advocacy Program (FAP)

The Family Advocacy Program (FAP) addresses domestic violence and child abuse/neglect prevention, education, and intervention.  FAP also conducts training for command leadership on key issues involving domestic violence and child abuse/neglect. FAP provides clinical assessment, treatment, and services for military members and their families involved in allegations of domestic abuse and child abuse/neglect. At Singapore Area Coordinator, DoD civilians and their family members are also eligible for FAP services. 

OPNAVINST 1752.2B requires all DoN personnel to report known spouse/intimate partner abuse and known or suspected child abuse or neglect. Only those individuals with a need to know will be kept updated regarding the case. To report domestic violence or child abuse/neglect, contact the Family Advocacy Representative at (+65) 9786-1400.

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Life Skills Education

The Fleet & Family Support Office can help you to learn skills to competently and confidently manage the Navy lifestyle.

Life Skills are all about self-discovery, exploring new ways to think, interact, and problem-solve. These workshops will focus on using conflict to direct positive change; harnessing the power of communication to strengthen relationships through mutual respect and understanding; and employing thought management and problem solving strategies to get to and stay in Operational Stress Control (OSC) mission-ready green!

The workshops include Anger Management, Communication Skills, Conflict Management, New Spouse Orientation, Parent Education, Stress Management, Suicide Prevention, and more.

 

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Relocation Assistance

The Fleet & Family Support Office (FFSO) in Singapore is managed under Singapore Area Coordinator (SAC). It provides unified, customer-focused programs, classes, and services to support our Singapore military community including active duty, reserve, DoD employee, retired personnel, and family members. There is no charge for classes. The FFSO conducts a monthly Newcomers Orientation to welcome new individuals to the military community and introduce them to programs and activities available to them.  Information and referral services and life skills workshops are also offered. Be sure to check in with the FFSO upon arrival. Additionally, please review our Welcome to Singapore Booklet.

Hospitality Kits are available to incoming and outgoing personnel for check-out up to 90 days. They consist of general kitchenware items (dishes, cookware, utensils, etc.); linens and towels are not included. Please contact the Work & Family Life Consultant at (+65) 6750-2314 for more information. 

For those families and individuals who are leaving Singapore, we offer a Send-Off Brief to assist in all your departing endeavors.

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Sexual Assault Prevention & Response (SAPR)

The Navy’s Sexual Assault Prevention & Response (SAPR) Program is designed to meet the needs of victims. Services are available to victims regardless of whether the victim knows the offender and regardless of where and when the assault took place.

In Singapore, these services are available to active-duty, active-duty adult dependents, civilians, and civilian adult dependents.  

For more information about the SAPR program, please contact one of the following:
    •    24/7 Hour SAPR VA Hotline: (+65) 9139-7015
    •    Sexual Assault Prevention and Response Civilian Victim Advocate: (+65) 9785-2330
    •    Sexual Assault Response Coordinator: (+65) 9833-9938

The Singapore SAPR program staff currently consists of:
    •    Sexual Assault Response Coordinator (SARC)
    •    5 Full-Time Sexual Assault Prevention and Response Officers (SAPRO)
    •    8 Unit Victim Advocates
    •    Part-Time Civilian Victim Advocate
    •    24/7 SAPR Victim Advocate Hotline: (+65) 9139-7015

Preventing sexual assault is everyone’s duty. The SAPR team provides training and regularly conducts outreach throughout the community emphasizing prevention and awareness, as well as appropriate response and resources available to victims.

Reporting options:
There are two types of reporting options – unrestricted and restricted – for active-duty personnel and eligible family members (dependents age 18 or older) who have been sexually assaulted. Civilians and civilian dependents only have the unrestricted reporting option.  

A few differences in reporting options in Singapore include:
    •    If a victim goes in town for sexual assault related treatments, the report is automatically unrestricted because medical personnel in Singapore are mandatory reporters.
    •    The Medical Aid Station is authorized to conduct SAFE exams only for active duty personnel.
    •    Active duty adult dependents who want a SAFE exam only have the unrestricted reporting option because their examinations may only be conducted in a Singapore hospital.

SAPR VAs, SARCs, and VLCs are available to provide more information on these reporting options.

Victim Services Include (depending on reporting option chosen):
    •    Victim advocacy
    •    Medical attention/forensic exam
    •    Counseling
    •    Legal assistance
    •    Chaplain support
    •    Investigation by law enforcement
    •    Military/civilian protective order, if requested
    •    Process for expedited transfer or safety transfer  

If you have been sexually assaulted or think you have been:
    •    Call 999 if you are in immediate danger.
    •    Go to a safe location away from your attacker.
    •    Call the 24/7 SAPR Victim Advocate Hotline at (+65) 9139-7015.
    •   Seek medical care as soon as possible. Even if you do not have any visible physical injuries, you may be injured or at risk of becoming pregnant or acquiring a sexually transmitted infection.
    •    If you suspect you have been drugged or have any memory lapses from the event, seek medical help immediately. Blood, urine, and toxicology tests can be used to detect and prosecute a sexual assault facilitated by drugs.
    •    Preserve all evidence of the assault. Do not bathe, go to bathroom, change your clothes, eat or drink, wash your hands, or brush your teeth.
    •    Do not clean or straighten up the crime scene.

LINKS:
U.S. Navy Personnel Command SAPR: 
https://www.public.navy.mil/BUPERS-NPC/SUPPORT/21ST_CENTURY_SAILOR/SAPR/Pages/default.aspx
CNIC SAPR: 
http://www.cnic.navy.mil/ffr/family_readiness/fleet_and_family_support_program/sexual_assault_prevention_and_response.html
NAVY SAPRO: 
http://www.sapr.mil/

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